Terms and Conditions

Terms and Conditions
Effective Date: August 4, 2025

 

These Terms and Conditions govern the use of hypnotherapy services provided by The Spirit Owl, located in Queensland, Australia. By accessing or using our services, you agree to be bound by these terms. If you do not agree, please do not use our services.

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1. Introduction

The Spirit Owl provides hypnotherapy and related wellness services designed to support personal growth, healing, and self-awareness. These Terms and Conditions apply to all sessions, packages, digital content, and communications provided by The Spirit Owl.

2. Services and Plans

The Spirit Owl offers individual hypnotherapy sessions, multi-session packages, and other related services as described on our website or in client communications. The scope of services, inclusions, session durations, and fees are outlined at the time of booking or purchase.

3. Client Responsibilities

By engaging our services, you agree to:

• Provide accurate and complete information about your health and personal history;

• Disclose any medical or psychological conditions relevant to the service;

• Participate actively in the therapeutic process;

• Understand that our services are complementary in nature and do not replace medical or mental health care from qualified professionals.

4. Confidentiality

All personal information shared during sessions is treated as strictly confidential and is managed in accordance with our Privacy Policy and applicable privacy legislation in Australia. Confidentiality may only be breached where required by law (e.g. in cases of risk to yourself or others).

5. Results and Guarantees

Hypnotherapy may assist with a variety of concerns; however, outcomes vary for each individual. The Spirit Owl does not guarantee specific results. The effectiveness of services is influenced by multiple factors, including your engagement and personal readiness for change.

6. Payments and Refunds

• Payment is required at the time of booking unless otherwise arranged in writing.

• Accepted payment methods include secure online platforms and other approved methods listed on our website.

• Refunds are not guaranteed and are considered on a case-by-case basis, subject to our cancellation and refund policy. Requests must be submitted in writing.

7. Intellectual Property

All materials provided by The Spirit Owl—such as written content, recordings, guided meditations, and digital resources—remain the intellectual property of The Spirit Owl and are protected under Australian copyright law. You may not reproduce, share, or alter any material without prior written consent.

8. Limitation of Liability

To the extent permitted by law, The Spirit Owl and its affiliates shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use or inability to use our services, including but not limited to emotional distress, loss of income, or health-related issues.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of Queensland, Australia. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

10. Severability

If any part of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that part shall be severed and the remaining terms shall continue in full force and effect.

11. Entire Agreement

These Terms and Conditions represent the entire agreement between you and The Spirit Owl in relation to the provision of services, and supersede any prior agreements, representations, or understandings.

12. Amendments

The Spirit Owl reserves the right to amend these Terms and Conditions at any time. Any updates will be published on our website and will take effect immediately. Continued use of our services following any updates constitutes your acceptance of the revised terms.

13. Waiver

A failure or delay by The Spirit Owl to exercise any right or remedy under these Terms shall not constitute a waiver of that right or remedy.

14. Indemnity

You agree to indemnify and hold harmless The Spirit Owl, its practitioners, and affiliates from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from your use of our services or your breach of these Terms.

15. Force Majeure

Neither party shall be liable for delays or failure to perform any obligation under these Terms and Conditions due to causes beyond their reasonable control, including but not limited to natural disasters, illness, pandemic restrictions, or internet service interruptions.

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Please read these Terms and Conditions carefully before using our hypnotherapy services. If you have any questions or concerns, please contact:

Admin, The Spirit Owl
Email: info@thespiritowl.com
Website: https://www.thespiritowl.com

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